Browse topics
🚀
Getting Started
Set up your account and capture your first document.
📷
Scanning & Upload
Tips for capturing clear, accurate document photos.
🔒
Storage & Security
How Cista keeps your documents private and safe.
🔔
Reminders & Alerts
Never miss an expiration date with smart notifications.
👤
Account & Billing
Manage your plan, password, and payment info.
💬
Contact Support
Reach our team directly for personalized help.
Frequently Asked Questions
What is Cista and what documents can I store?
Cista is a secure document vault app that lets you photograph, organize, and track important personal documents — passports, driver's licenses, insurance cards, leases, warranties, and more. If it expires or needs to be found quickly, Cista is the right place for it.
How do I scan a document with Cista?
Open the app, tap the + button, and point your camera at the document. Cista uses AI to automatically detect and extract key details — like the document name, issuing authority, and expiration date. Review the extracted info, confirm, and it's saved securely.
Is my data private and secure?
Yes. All documents are stored encrypted in Firebase, Google's enterprise-grade cloud infrastructure. Your documents are never shared with third parties or used for advertising. Only you can access your vault.
How do expiration reminders work?
When Cista detects an expiration date on a document, it schedules push notifications to remind you before the deadline — typically at 90, 30, and 7 days out. You can customize reminder timing in your notification settings.
What happens if I delete a document?
Deleting a document removes it permanently from your vault. This action cannot be undone. We recommend reviewing documents carefully before deleting. Your subscription status is not affected by deletions.
How do I upgrade to a premium plan?
Tap the Upgrade banner in the app or go to Settings → Plan. Premium unlocks unlimited document storage, priority reminders, and additional sharing features. Subscriptions are managed through the App Store or Google Play.
Can I use Cista on both iPhone and Android?
Yes — Cista is available on both iOS and Android. Your vault syncs automatically across devices when signed in to the same account.
How do I reset my password?
On the login screen, tap Forgot Password and enter your email. You'll receive a reset link within a few minutes. If you don't see it, check your spam folder or contact us.
Still need help?
📧 Email Support
Send us a message and we'll get back to you within one business day. Include your device type and a brief description of the issue.
support@edyville.com📱 App Store Reviews
Found a bug or want to leave feedback? We read every review and use your input to improve Cista with every update.